Call: 08000 198 668SMS: 07534 617 252

How we help

Professionals

If you are a professional working with clients who are experiencing domestic abuse, we offer dedicated support and comprehensive advice tailored to help you assist your clients effectively.

Seeking support

The Derbyshire Domestic Helpline is the single point of access to all domestic abuse services provided throughout Derbyshire. You can contact our team by calling us for advice on 08000 198 668 or by completing the form below.

If you wish to contact us via email, please use the following email address: [email protected] 

If you wish to make a referral to our Changes perpetrator programme, please complete download and complete the Changes Referral form and email the completed referral form to [email protected]

For refuge enquires/referrals, please call the Derbyshire Domestic Abuse Helpline on 08000 198 668.

Professional support services

Support and Advice

Our expert team is equipped to guide professionals across various fields—including healthcare, social services, and education—on how to approach situations involving domestic abuse sensitively and effectively. We understand the complexities involved in such cases and strive to provide you with the most current strategies and information.

Training and Workshops

We also offer training sessions and workshops for professionals to enhance their understanding of domestic abuse, its impact, and effective intervention techniques. These training opportunities are designed to build your competence and confidence in handling such sensitive matters.

Referral Pathways

We can assist you in navigating the network of support available, helping you understand how to refer your clients to specialised services that can offer them immediate and appropriate help.

Safety Planning

Our resources include detailed guidelines on how to develop effective safety plans tailored to the specific needs of individuals experiencing domestic abuse. These plans are crucial in helping clients manage their situations and safeguard themselves and their dependents.

Refuge Information

For clients in need of immediate shelter, we provide information about local and national refuge options. We can guide you on how to secure a safe place for your clients swiftly and discreetly.

Contact us

Our trained advisors can provide support and guidance, give specific advice around risk, and explain the various referral pathways open to you.

Our operating hours for the web form are between 8am and 10pm Monday to Friday. We aim to respond to you as soon as possible. For refuge or any urgent referrals, please contact the Derbyshire Domestic Abuse Helpline via telephone.